Q: Are your toys new or used?

A: All our toys are genuine, brand new, along with the original box and instructions.

Q: Do your toys come with a warranty?

A: Yes, your satisfaction is guaranteed! Please visit Kidzlane Return Policy for Return & Replacement information

Q: What is your return policy?

A: Yes, your satisfaction is guaranteed! Please visit Kidzlane Return Policy for Return & Replacement information

Q: What type of payments do you accept?

A: Kidzlane accepts Visa, MasterCard, American Express, and PayPal.

Q: Do I have to pay tax?

A: All items shipped within the state of New York will be charged 8.875% sales tax. Sales tax is not applicable on orders shipped anywhere outside of New York.

Q: How much do you charge for shipping?

A: Please see the shipping table below:

Q: How long does it take to receive my order?

A: Domestic orders (USA orders) are generally shipped within 1 business day. Orders received and processed before noon EST will ship out the same day. Free standard shipping you should expect to wait about 1-6 business days to receive your order. We will provide you with a tracking number as soon as your order is shipped so that you can track it online and see when it is going to arrive.

Q: Do you ship international?

A: Currently we do not ship internationally, international customers stay tuned; we are in the midst of working on future international shipping options.